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173 comments

  • Avatar
    Dave Pirtle

    OK, that's fine, but I rarely use the app and only installed it recently because I was going to be away from my computer for a few days. I uninstalled it and now...nothing unless I reinstall? Bad look, fellas.

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    Justen Guyer

    I want my Daily Bonus back on my PC! 

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    Smilja Ćurić

    Is there ever gonna be jbalvin map? Waiting soooo long for it 😬😬

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    Arkflash63

    I play this game everyday. Most days I am never directed to the first page to collect a daily bonus. So it looks like I didn't play that day when I did. I'm a VIP and have been for years. My streak should be 3 years long but I refuse to pay to keep it going. So I just reset it .

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    Juliana Kayano

    Eu fiquei um dia sem jogar, não me ofereceram reviver gratuitamente e nem pagar. Então terei que jogar novamente por 6 meses diários para recuperar-me. Isso é injusto.

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    Mikaela Arsenault

    I'm locked out of SongPop. I now cannot get my log in with a button click link anymore, because I did not set a password the first time I set my account and am now getting a message saying that this connection is not private instead.

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    Randy Kepple
    • This is the third time this has happened! I log into Song Pop on my iPhone and I get a message that I missed a Daily Bonus and if I want to revive it, I need to pay $2.99!

      I was just playing Song Pop less than 12 hours ago! There is an error with your system!

      The last time this happened, I lost nearly 2 years of bonus streaks after using the app daily, as a VIP member!!!

      At this point, I just renewed my VIP status and this happens just a few weeks in. Please resolve this issue. If it can't be resolved, I will contact Apple and ask them to refund my subscription and will delete the app from my phone and stop playing Song Pop!

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    G.B.

    Several problems within last updates :
    I' m no VIP, so between games sometimes appears the selection "see advertise" (Anzeigen sehen) or "try 1 month VIP". Everytime I choose advertise, I can' t hear anything next game and I have to restart. That is really annoying.
    Also I play with few VIPs. Instead of "sharing their VIP" with me, after three-fourth I can' t hear the song anymore.

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    Carol Scott

    That is very unusual. I have been VIP for several years, and none of the guests I’ve ever played with has had this issue. Most of them have been in my players listing since before I became VIP, and no one has messaged me that they’ve noticed any kind of difference whatsoever. And they clearly still hear the songs, because we have some pretty normal win/loss ratios.

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    G.B.

    Hi Carol,
    I can hear the songs, but only for a "normal" while, not the whole VIP-extra-time.

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    Stacy Heidelberg

    I want to know why it’s showing me that I missed my daily bonus when I still have 20 minutes counting down?!? I’m getting tired of paying to revive I, when technically it’s not passed the time that I’ve been given! This is probably the 5th-7th time this has happened, and the strange thing is that it’s really only been over the last year & a half-ish! I am a VERY loyal player! I’ve played since it was just SongPop, & made the transition over to SongPop 2 when it became available. I NEVER experienced anything like this during all those years, until recently, like I said! But I’m to the point where I’m tired of getting gypped (ripped off) by this game & am considering just letting it go! This needs to be addressed and fixed NOW!!!

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    Paul Williams

    Why is it that it maxes out after you get to +6 on the mastery streak? Now it’s just logging in not to lose what I have, not really gain much more.

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    Becca Bradburry Rowland

    Allison- you said it. Its a game of chance. You see what you want - they mix it up, and hopefully you get it. Chances are crap you do, but...there is a chance. 😉😆 gl to ya!

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    Amy Christensen

    I’ve been losing my streak recently, not because I don’t get on the game every day but because of some stupid server error so I can’t get on the game every day. The game should be able to recognize this and not penalize me for the server error.

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    heather.figueroa.14 (Edited )

    Becca....if you look back thru the 4 pages of complaints......no comments at all.....you will NOT see one answer by anyone at SongPop!!!!  They don't give a damn!  Myself, I am not interested in VIP and it costs us more in Canada.  I just play when I feel like it (most days) but don't pay for a missed bonus.....they are not all that great!!!  So I can't answer your question, but have never, ever seen such a lousy company service as the one that runs this game!!!!

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    Douglas Blaine

    I'm furious. I ensured that I signed in on day 22. Then on day 23, I'm told I didn't do day 22 and have to pay 4.99 to keep my streak active. Screw SongPop if this is the kind of scam you're gong to run. I'll accept when I miss on my own accord, but when I go to lengths to get it right and then get told I still owe money, no. I don't accept that and refuse to patronize your service.

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    STEVE DUNAWAY

    Why does this daily prize calander when you play every day and you get to the last game play at end of month it says you missed it ,and you lose everything and wants you to pay to restore that’s not right ! THAT’S BS NOT GOING TO PAY Also When You Get VIP Award Wants You TO PAY FOR FULL Time Of It not going to happen !
    You need to improve this game !

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    Carol Scott (Edited )

    Thank you so much for asking this question; I feel the same way. I like to ‘check in’ early in the morning in order to ensure I don’t miss a day. But I don’t generally have time to play for a continuous half hour, or even 15 minutes, as much as I like double coins and ticket-free party mode. If this could be deferred and used when it’s convenient throughout the day it would be much more user-friendly.

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    Jordan Napper

    Don’t waste your money on VIP. It’s great to get the streak boosts but it’s full of errors and keeps telling me I missed a login then charging 6.99 to revive. I’ve spent on a few but I’m very very much over it. 8 years playing SongPop and I’m going to deactivate. Ridiculous and unfortunate but I have to assume this “glitch” is trying to push people to sign up for the insane diamond VIP price. Disappointing to say the least

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    Gary

    Bonnie if your patient you might get a nice surprise soon 😀

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    Steve Dunaway

    I play this bonus streak thing everyday and yet it pops up saying you missed a day, this is a money making joke you have going for you !! I refused to pay you a dollar every week to revive the winning rewards that we gained and this is a on going problem that’s needs to be fixed on your part it’s been going on for more than a year now, complaining to you about this is useless!!!!!!

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    Billy Ambos

    cant even buy VIP to get the streak bonus.............songpop takes the money from my bank account,but wont give me the VIP?....so....its a lose...lose situation

     

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    Shannelle Alexander

    My reward today was 30 minutes VIP but yet I still have commercials?

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    Paul Chumsky

    I get that some days there is no ad to watch and thus no way to double my bonus as a non-plus player. But I frequenTLy waTCh The ad and receive another chance to watch another ad instead of getting my bonus. Sometimes I can play the ad as many as a dozen times without receiving the bonus. I frequently give up and take the single bonus. I don’t object to playing by the rules, but I DO object to the game not playing by the rules.

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    auroralavenders

    I missed a single day, and it asked me to pay money instead of an ad. Why? If my streak is lost, I’m done.

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    Vanessa Marques França

    Não aparece mais o bônus diário

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    Maria Mirela

    I can’t have my Mastery Streak Boost anymore 😭😭 it just start from 0 all over again

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    Michele Achter

    I don't want to pay money to play this game. It tells me I hit a limit of 100 games, that I can't continue anymore unless I buy VIP /delete games.. etc.. I only play like 2 games!  Why is it not allowing me to play?  It never used to be this way. 

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    Jess Curley

    So I updated the app yesterday and found out I will lose my streak bonus at the end of the bonus calendar month. I have been playing SongPop for over 5 years, logged on daily (almost every day, I’ve had to pay twice) for over 1000 days which is about 3 years just to keep the streak going. So so disappointed

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    Allison Jarrell

    I guess I’m one of the few people here that actually like the VIP update. But I wish they would give you a different badge every other week and not the same ones. I do miss the 200 coins every week. That was very helpful since you can only purchase them with money. But what I really don’t understand about the new daily bonuses is the “Pick a Card.” It shows you all the cards like you have a chance to choose the one you want but then it just shuffles them all...so what’s the point of even showing us what’s under the cards??

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