Deleted my account but was still charged for VIP subscription

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Kate Doroba

January 18, 2019 05:12

Last month I purchased this app and had a lot of fun with it. I signed up for the VIP free trial as I enjoyed the game, but didn't expect to be playing it for more than a month. Eventually, I deleted my account and the app. On your website, it says that deletion of an account also revokes VIP status. For this reason, I am confused as to why I have been charged, and frankly I feel scammed. This is very disappointing, as I had very good feelings toward this game before, and would hate for my final impression of the game and FreshPlanet Inc. to be so negative. I cancelled the subscription in iTunes after the charge, but still feel that this charge has been made in error on SongPop's behalf and would like it to be refunded.

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  Maud Vergoossen January 05, 2022 10:37

  Hey, I have the same thing at the moment... How did you make it go away? Because I can't get into songpop because I deleted my account on it...

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