Lost account

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8 comments

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    Chrisoverholt01

    i just did the same thing Cindy! did u find out how to transfer the account?

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    Cindy Miyada

    I deleted the Song Pop from my phone and then went to my computer and reloaded it again from iTunes. I don’t know how that worked, but it did. Good luck!

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    Chrisoverholt01

    thanks

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    hillk2949

    I am getting a new phone how can I save my game

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    Gary

    Your SongPop info is kept on their servers so unless you delete your account it should still be there.  Deleting or re-installing the App on your phone should not affect your account.  I think problem is you must carefully read the screen first time you log in after re-installing App, so you are not selecting create new acct. 

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    Premium Solutions (Edited )

    It sounds frustrating to lose access to your previous data after getting a new phone. If your app data wasn't synced properly before switching phones, it might appear as a new account. First, check if you're logged into the correct account (sometimes a wrong or new login creates a fresh profile). Also, ensure that your old data was backed up to the cloud correctly. If you're still facing issues related to Terabox Downloader, you may want to contact the app's support team for assistance with restoring your data. They might be able to help retrieve it from their servers.

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    tollolboy

    i am trying to log in to my account on new phone but songpop says password not right.... Now i have managed to renew my password here on the site, but still the app not allowing my new password 

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    Charles Louis

    It sounds like you're encountering an issue with app data not syncing correctly after switching to a new phone. This can sometimes happen if the cloud backup wasn't fully restored or synced properly. Try checking the app's settings to ensure your account is linked correctly, or contact customer support for further assistance. For seamless app development and troubleshooting support, Whetstonez https://whetstonez.com/ can provide tailored solutions for resolving these kinds of issues.

     

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