Daily Bonus Revive Price Increase? Check In time changed?

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8 comments

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    Kermit11

    I've also noticed that the prices for "special offers" have changed (like the one for party mode where you used to get 1 hour of unlimited play for 1$ and starting last week you get a set amount of tickets for a much higher price), so maybe indeed there were other price changes. Regarding their customer-service, I suggest you use the "Submit a request" link at the top - they don't monitor the general discussion forum AFAIK.

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    Gary

    Kermit where do you find these "special offers"?  I'm playing SP2 on a PC and have never seen them.

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    Kermit11

    Maybe this is another difference. In mobile, once every few days/weeks you get a popup with a special discount offer for party mode.

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    Misscuetee

    Submitting a request doesn't help either. I submitted a request a week ago and still have had no one gets back to me. Customer service sucks. I love the game but I might have to give it up and make a formal complaint against Song Pop.

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    Mikmax1966

    I have also complained as for the third time in a week it was requesting payment to keep my streak (several months) when I have not missed a day!!  I have now lost my streak as I refused to pay another £2.79 - this is a rip off and surely wrong?!

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    david.nickerson.906

    I've had a similar issue...$5 to revive a missed day...I'm a VIP member and pay to play...what a ripoff

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    Peter Hoult

    Same thing happened to me yesterday.  I am a VIP member and I'm pretty certain I had NOT missed a login AT ALL this month so to be charged £4.69 to "revive" one day is madness.  I didn't login for a few days a few months ago and I paid £0.79 for each time (This I can accept, but £4.69 to revive 1 day is madness! - there is nowhere that explains the "charging structure" either)

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    wam_132509179

    I got a new phone & had a death in the family so I haven’t played much but I feel certain I have checked in at least once a day. Was never offered a free revive even though there’s no way way I missed more than 1 day check-in, & that 1 day would only be due to some technicality about the times I did. I declined to pay to revive because I felt this was SPs mistake but I would like my freebie at the very least...☹️

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