ticket purchase

Cab 54966

September 25, 2016 12:36

unable to buy tickets or other items on songpop. keeps comeing up "error..try again later"

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2 comments

April Linja April 05, 2020 11:10

I've been having the same problem for over a week. I have submitted tons of support tickets to the app, to facebook and everything. I'm positive it's not a Facebook issue, since the other games I play I am able to purchase items. This is the Error message I keep getting:

Error

Warning

Couldn't Complete Purchase: We didn't receive all the information we needed from this app to complete your purchase. You haven't been charged for this purchase, so please try again. If you keep seeing this error, contact the app developer. It says to contact the App developer, I have many times, all they keep saying is it's an AppStore issue and they don't deal with the billing. I never downloaded it from an App Store, I've only played it on Facebook, using my Laptop. They keep "passing the buck" and nobody can give me a real answer or a way to fix it.

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Margaret Davis April 07, 2020 22:23

same here

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