I paid for something I'm not getting

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    sandy

    Gary, thanks for the link. Re: this paragraph:

    "SongPop "Plus" (no ad in the game) was an app launched in 2012. You can still access this app if you have purchased it, even though it is no longer available in the store. Also if you download the regular original SongPop and login with the same account you have used for SongPop Plus, you will not see any ads."

    It says if I download the original SongPop (which I did) and login with the same account I have used for SongPop Plus (which I did), I won't see any ads — which I do. 

    I don't mind playing SongPop rather than SP2. I just don't want to see any ads. How can I do this? What your link says and what's actually happening doesn't match.

    Thanks for your help, Sandy

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    Gary

    Sandy doesn't seem right whats happening.  You will need to make official complaint using "submit a request" and wait for them to reply.  

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