SongPop Plus Subscription Changes

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    John Van de Velde

    Doesn't answer my basic question,if I already have accounts on both,where do I pay?will it create double accounts?I am worried I will be charged twice since I have accounts already in both

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    Stacey Phillips (Edited )

    if your  cousin SongPop 3 is "where big new things are happening" then why has it been a failure since launching and the majority of people stayed with SP 2?  I've been a VIP for years and now I am leaving because I won't pay double for a game I don't want (3) and I won't go back to the basic level and watch ads.  The ads are annoying enough to watch to get 1.5x rewards.  You are really messing over your loyal players.  I DONT CARE ABOUT SP3,   Don't double the costs to try to bolster your player numbers on a losing app (3) 

     

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    Chantal van Heeswijk

    I think you are making a big mistake with your decision. After the 3 month trial period at the old VIP price I will leave. I am not interested in playing SP3 and so I don't care about all the new exciting things you are going to build for an app I am not going to use but you want me to pay for. I only want to play SP2 without adds. It's irritating enough I have to watch adds to get the 1.5x points to complete the month challenges in an app I already pay to play add free. I refuse to pay double for something I am not asking for. I think you really are letting down your loyal VIP players. Very, very disappointing!!!

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    michelle.e.lambert

    I don't like SP3. Not sure I'll stay playing the game if it's going to cost 120$ a year to play. I was fine with 4.99 a month. Putting efforts into SP3 are not going to make me switch from SP2.

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    Jackie Marrion

    No interest in song pop 3, wont be subsidising a game I dont play by paying more for song pop 2/classic. If only choice is ads or paying more then count me out

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    Nejla Herro

    I am not on board with the upcoming changes. I don't want to play Songpop 3, or whatever you want to call it.
    What if I don't want the Songpop plus package? I just want to play Songpop2. I'm not paying for a VIP account for the new game.
    There should be an option for VIP for Songpop2. Quit messing up a good thing and trying to charge more for a game that I don't want. I will not accept this ridiculous upcharge.
    Show quoted text

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    L.E.M Rothuizen

    Hi, I got an invitation to play Songpop 3 for 3 months for €4,99. I could not accept in at my phone and I don’t know how to fix it at my iPad. I am glad that there is a 3 month period to check it out, I don’t know if I will stay after that, we’ll see….

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    L.E.M Rothuizen

    I mean Songpop Plus...not Songpop3

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    Laura LeFavour

    I just want the diamond vip. Every time I click on it to change it in the app at the store, it tells me to go to the store to change it. I want diamond, how else can I access to change?

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    Stacey Phillips

    hey.. laura LeFavour... maybe try this thread instead:  https://songpop2.zendesk.com/hc/en-us/articles/360051385552-How-can-I-get-the-Diamond-VIP-Badge-

     

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    Laura LeFavour

    I want to get diamond vip. Not the badge. I am regular vip.

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    dr.brainnerd

    My original subscription was purchased through Google Play on an android. I have switched to Apple but still charged monthly on my Google. Now that you are changing, I can’t seem to update to the new VIP version on my Apple and keep all my stats. I sent an email to your support, but haven’t heard a response yet. Please advise. Thank you

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    Jocelyne K

    I’m a Diamond vip member. I’ve already paid. My login is same on SongPop 3 but it is requiring me to pay again?? No.

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    ozmandias

    Absolutely ridiculous idea!! It’s been marketed like I’d be saving money on my subscription but what’s actually happening is I’m unable to pay £3.99 a month as I have been happily for years now it’s gonna cost me double that and all I get is features I don’t want! I pay for VIP just to lose ads and be able to play the playlists I want when I want. As others on here have said I don’t want to go back to the free version with ads and paying double especially in the current financial situation is not something I want and is an unjustified rip off. I think I’ll be considering whether I want to continue playing SongPop at all given these changes, glad I’m not the only one angry with the changes, why piss off loyal players like this?

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    ozmandias

    Also I’ve got a day left on my VIP status (would normally renew at £3.99 tomorrow) yet it’s already gone today, I’ve enjoyed playing this game for years now but it seems the people in charge are very out of touch with their customers and now they owe me a day of VIP.

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    Peggy Taylor Brown

    I don't know who came up with the idea to change everything. **If it ain't broke don't fix it**. I have heard from many of my SP friends that they will NOT be going forward with this. Maybe upper management needs to read all these ideas. I have been playing for several years as a VIP @ $4.99 a month. That worked for me. Any additional cost will make me and several song pop buddies to leave. 

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    Stephanie B Barnes

    The system keeps giving me an Error and will not let me sign up for plus!  I have played SP for years. Please help

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    gnu_andrew

    "It will be available for $9.99 (USD) a month (instead of $39.98 if you were to purchase SongPop 2 Diamond VIP and SongPop 3 VIP!)"

    I'm sure the all of three people who were doing that will be ecstatic.

    For what I expect is the majority of people who were quite happily on the VIP option that has existed for the last ten years, this is doubling the price for nothing extra that they *actually want*. Expect lots of cancelled accounts when the trial runs out.

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    Sean Patterson

    How do you get Songpop Plus?  I was paying for a subscription and now I am on Songpop Classic.  The features suck.

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    Stacey Phillips

    @seanpatterson you were a current subscriber you were suppose to opt in to test out the Songpop Plus subscription that they were offering. If you didnt opt in they kicked you back down to the basic level where you have to watch ads and all that other crap. I subscribed thru GooglePlay app store. Try your app store and look for songpop classic.

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    Stewart Parrin

    Can anyone tell me how to cancel subscription..they are taking money from me for some rubbish basic that was vip

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    gnu_andrew

    It depends how you paid to begin with. If you play on Android, it will probably be a subscription in Google Play.

    It is duplicitous to have you pay for one thing (VIP as it was) and then switch it to something else (effectively basic SongPop but with no ads). I would suggest trying to get a refund via your payment provider.

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    Stewart Parrin

    Hi
    I checked my Google play and it doesn't show my subscription.
    However in history it does show songpop daily revive.
    I'm at a loss how to cancel, there must be a straight forward way?

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