I noticed yesterday after playing as a VIP which I've had for at least 4 months on Auto Pay, it went away, even after it was shown paid by Pay Pal. We play it on Windows 10, and have the subscription through the Microsoft Store. I sent out a support ticket, and after a quick reply sent them back my user name and screen shot of receipt, but still no updated status on the game. Wondering if others have had the same experience. I've noticed that several of the people I play are missing their VIP Status as well. So it must be somewhat widespread.
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