Purchase of the VIP thanksgiving special

Purchased the VIP special you had for Thanksgiving for $4.99 this morning. It does not show I purchased, but when I tried (several times) again it says you have already purchased and it will refresh your purchase. I tried several times to refresh, it is not refreshing. It was just blurry and looks liked it was buffering. The time for the purchase has ended and it still is not showing that I purchased the VIP special.
Thank you, Kathleen