My Diamond VIP Membership has been replaced by VIP Membership


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    Debi Watts

    The same thing happens to me on a semi-regular basis.  I kept writing them like you are. Sometimes it's taken up to 10 tickets to finally get a reply or fixed (with nothing for a response)  

    Please include any photo's you can get of what you paid for... and what's showing up.  That normally gets the ball rolling. Well, until they keep asking for said photo's (proof) then my tone changes & I get angry for them not even paying attention.

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