Change password

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7 comments

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    Gary

    What device are you playing on?  Probably if using an App you used Facebook log in option so if in SP settings you try to change password it wont let you.  Suggest if thats case you need to first note your Facebook log in then log out of the SP App then log back in manually using same username/email and password but not clicking the log in with Facebook.  Then you can probably open the change password in SP settings.

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    Jason43

    Playing on my PC with the songpop app from the microsoft store.  When I click "login through facebook", there is not even a password option in the settings.  I try to login with my email address and it asks for a password, since I don't know the password, I get an email link instead, click the link and I'm in.  I can then go to settings and now there is a "change password" option, but when I try to type anything there, it will not allow it, I cannot get the cursor to open in the box.  Any other steps to take?

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    Gary

    I don't have MS win vers so let me look into it and I'll get back to you.

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    Jason43

    Thanks

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    Jason43

    I logged in through my tablet and was able to get into the change password option.  Seemed to work.  I guess it's just some kind of bug in the PC Windows version.

    Thanks for the assist Gary.

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    Gary

    Sorry Jason...lost track of what I was meant to be answering after an op in hospital and aneasthetic.

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    Jason43

    Not a problem my friend.  I hope you didn't think my comment was sarcastic.

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