Songpop2 is not accessible for the blind
Good morning, my name is Cristina and I’m writing from Italy. I’m writing because I’m blind and this game is not accessible for us, which means it can’t be played by using Voiceover, the screen reader integrated in all the Apple devices. I tried to report this some time ago, but I got no consistent answer. We the blind, as anyone else, love music and it’s a bit particular that we can’t play a game about music because it has no Voiceover support. I discovered this game through a sponsored message on Messenger. I found it interesting and that’s why I wanted to play it. I hope you read this and add Voiceover support, so anyone can play. I thank you from now for your attention and I’m looking forward to read your answer. Best regards. Cristina AccardiT
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Cristina I would also hope people in your position get access to what you need. I am only a player, but I can tell you I remember a similar request approx 1 yr ago, which I know was sent to the game makers. Unfortunately they did not respond. I will post it in another comment below this but I am unable to tell you the source, as I cannot contact them to get permission.
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"I have an important request to the developers of songpop ! This request is that I would like songpop and songpop 2 to become voice over accessible on the iPhone and I am saying this because I am a legally blind person with vision of 20/200 and I know people who are completely blind who are interested in playing the game, it is possible to play songpop In an accessible way as it involves mostly words and buttons. If you are not familiar with how a blind person uses a phone with voice over - voice over reads anything you put your finger on and you can double tap to select it and there are other gestures."
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Hi, guys and thanks for your answers. The problem is that actually, Songpop migrated to this new address and the send a request button doesn’t appear here, unlike in the old address. So, since I can’t contact directly with them, I decided to post here. Does anyone know how I can submit a request here? Thank you very much for your help once again. Best regards.
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Cristina the only way to contact direct to SongPop support is thru the mobile app or send an e-mail to support@songpop2.zendesk.com
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