NOT GETTING MY DAILY LOGIN REWARDS

November 11, 2018 15:53

Hi Since you had an issue with Song Pop 2 loading you advised me to download onto my Samsung S7 phone in order to continue playing the game. Since doing this I am now not getting the screen for me to get my daily login bonuses on my laptop or even my phone. I have been playing the Songpop 2 game for over 6 months now and always logged into the game to collect the daily bonuses on offer. I am not prepared to purchase any missing days when I am not the one at fault as it was an issue on your side within the game. Please advise what i need to do in order to get my daily login bonus screen back

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13 comments

Mandy McNuff November 14, 2018 22:48

I'm having the same problem

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Sondra Kelly November 27, 2018 13:35

I uninstalled the game on my Android due to not liking the fast play. Now on my computer I do not get rewards. What is going on?

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Tina Bullen January 15, 2019 10:26

I am not getting the daily rewards on my laptop, only on the phone & they don't transfer. I tried logging out on my phone, but that has not resolved the issue.

Does anyone know how to fix this issue?

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Janice Homer January 23, 2019 17:38

i haven't gotten my daily bonuses either for the past 2 weeks now...contacted them and i got a message saying they would contact me through email....yea right....haven't heard a word....anyone know how to resolve this?

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Jackie Haynes January 24, 2019 00:56

i haven't gotten daily credits in about a month. there is no way for me to contact them to get this fixed

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Janice Homer January 24, 2019 01:10

well that sucks....i was thinking about uninstalling and reinstall but don't want to lose ppl i'm playing...

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Chris Saladino January 25, 2019 00:07

I haven't seen daily rewards for about 10 days, but didn't do anything. Any help from admin or are we all just talking to ourselves?

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Kay Hall Mashburn January 31, 2019 18:42

I have quit getting rewards for several days now. Why??? I play every day. HELP!!!!!

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Julie Barnett April 19, 2019 09:21

I'm in the same boat, no rewards for about a week and not seen any help anywhere.

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Janice Homer April 19, 2019 18:57

it's been since before January...i don't even play any more because of it.....

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Ellen Benetsky Thomas April 19, 2019 21:14

Not getting my daily rewards all of a sudden what's going on? And how do I know if I have the latest version of Songpop2? When I play on my Iphone it's different then when I play on my desktop?

Please get back to me ASAP! I've been popping off for 6 years now and I hate that I may be using the wrong version.

Ellen Thomas

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Gary April 20, 2019 03:08 (Edited April 20, 2019 03:19)

Ellen, Julie & Janice: Please read my previous answers to this.

The first explains why PC and mobile are different: https://songpop2.zendesk.com/hc/en-us/community/posts/360043188192/comments/360005079891

The second is most likely explaination why you are no longer receiving bonus: https://songpop2.zendesk.com/hc/en-us/community/posts/360043188192/comments/360005079971

As for finding latest version in mobile probably look for a menu item that says "About", sorry can't be more specific as I don't currently have access to mobile. As for the PC version click the gear cog for settings then "legal terms" and you will find it at the bottom, hasn't changed in a long time and should be per my pic below.

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Gary April 20, 2019 03:24

Also mobile iOs (Apple) version will probably be different to the mobile Android version as they are different languages. So there are 3 versions mobile iOs, mobile Android and PC Facebook.

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