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    Gary

    Problem with PC version fixed about an hour ago

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    Susan Green-Parr

    Ok so this game would not load last night and I tried multiple times for over four hours  I play through Facebook Gameroom.  What is upsetting is that I was on 6th game streak and had consecutively played for 365+ days.  The game finally loaded tonight and I have lost my entire game playing streak and it says I used my revive and wants me to pay $0.99 for a revive over a glitch I have no control over nor have I ever used the revive feature.  Pretty disgusted that all my dedication to this game is now lost over a loading issue beyond my control!!! :-{ 

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    Gary

    Unfortunate that's happened Susan, sounds like you need to write that to support.  I'm just a player also on PC version so can't help with that.  Before you write though, you should be aware that recent game changes mean only players paying for VIP get bonus streak now.  So unless you have VIP your not likely to get it back.  You should read point 4/. in this -

    https://songpop2.zendesk.com/hc/en-us/articles/360015463372-New-2-11-Daily-Bonus-Update-is-Here-

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    Jan Smith Revelle

    My friend and I lost our long running game, nearly two years. We tried to log in yesterday to play and we received the notification that there was a "Game Error". And it won't let us start a new game with each other either. What the heck is going on?

    We want our game back, with the statistics.  Her name is Barb Piskule-Hermann Warner, and my name is Jan Smith Revelle. If you need other information please contact us at barbkap@att.net or outdoorsgal@yahoo.com.

    We look forward to getting our game back.

    Jan

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