No Weekly Results & Power-ups Bonus!?

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4 comments

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    Sue Hedrick

    This is the second week I didn’t receive any type of weekly bonus. I am a good player and win about 50-60 percent of challenges. I play at least 100 rounds or more per day. Exactly how are weekly bonuses determined?

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    Jeremy Cocks

    I thought by leaving a comment here that i would get some help from an official so this issue can be sorted out asap. No such luck as it happens! Does anyone know how to message them direct with my problem instead of wasting my time on this forum or don't they give a rat's ass?

     

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    Jeremy Cocks

    Sue Hendrick,weekly bonuses are determined by the number of games won against your opponents and therefore you are credited accordingly with power-ups,which i personally use on the party games only.

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    Stacy Martian (Edited )

    As far as I know, the SongPop Developers have nothing to do with this forum.  I have never seen a reply or any type of response on here from anyone who is officially tied with SP.  The only way to get a response from them is to submit a ticket, explaining what your problem is and they will reply to you by email.  You can submit a ticket from this link:

     

    https://songpop2.zendesk.com/hc/en-us/requests/new

     

    I hope this helps and that you both are able to get compensated for what you haven't received.

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