I can't change my profile picture!

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Meghann Murphy

March 31, 2018 00:06

I've been trying to change my profile picture for over two weeks and it won't let me. I've followed all the directions and it's always worked successfully in the past. I don't know what's wrong.

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  Tammie Green March 31, 2018 23:38 (Edited March 31, 2018 23:39)

  I've been trying for over a month now to change my profile picture. It keeps telling me there was an error and crashes. Funny thing is some of my opponents have been able to change theres.

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  Meghann Murphy March 31, 2018 23:41

  Same here!! SongPop wrote me an email saying they were trying to resolve the problem, but it still isn't working.

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  Amber Renee de Castro April 01, 2018 11:49

  I'm having the same problem

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  Meghann Murphy April 14, 2018 00:06

  I still can't change my profile picture!!! I try every single day, still with no success. I received an email from SongPop stating that the issue would be resolved, but it's now been over a month. My opponents have changed their pictures, why can't I?!?!

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  Tammie Green April 14, 2018 00:21

  I was finally able to change my profile picture. I think it all depends on where you are downloading the picture from. I can't really explain it as I'm not very 'tech informed, however, I tried one pic and had the error. I tried another pic from a different source and it changed. Sorry I can't be of more help.

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  Meghann Murphy April 14, 2018 18:46

  I finally got it to work!!! I did what Tammie Green suggested! Thank you!

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  Tammie Green April 14, 2018 19:02 (Edited April 14, 2018 19:03)

  Glad it worked for you!! If this helps, on my Android phone, I couldn't download a photo from 'downloads'. However, I could download a photo under the setting 'camera'. It's the best I can do to describe how I was able to change my profile pic. Hope this will help others!! Good luck and happy playing!!

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  welawan April 14, 2018 19:38

  ต้องการร่วมเล่นเกม

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  Theresa Amick May 05, 2018 01:15

  It's very frustrating as I'm having the same problem. I changed it one time but went through two weeks of trying so I don't know what the trick is because I've tried everything I can think of. I'm using Android.

   

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  Stambaughson Walton November 13, 2023 15:59

  Hey, I've been struggling to update my profile picture for over two weeks on your platform. I've followed all the usual steps, and it's always worked before. Not sure what's going on top follow mod apk, any insights or solutions would be greatly appreciated! Thanks!

   

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