I can't change my profile picture!

Comments

10 comments

  • Avatar
    Tammie Green (Edited )

    I've been trying for over a month now to change my profile picture. It keeps telling me there was an error and crashes. Funny thing is some of my opponents have been able to change theres.

    0
    Comment actions Permalink
  • Avatar
    Meghann Murphy

    Same here!! SongPop wrote me an email saying they were trying to resolve the problem, but it still isn't working.

    1
    Comment actions Permalink
  • Avatar
    Amber Renee de Castro

    I'm having the same problem

    1
    Comment actions Permalink
  • Avatar
    Meghann Murphy

    I still can't change my profile picture!!! I try every single day, still with no success. I received an email from SongPop stating that the issue would be resolved, but it's now been over a month. My opponents have changed their pictures, why can't I?!?!

    1
    Comment actions Permalink
  • Avatar
    Tammie Green

    I was finally able to change my profile picture. I think it all depends on where you are downloading the picture from. I can't really explain it as I'm not very 'tech informed, however, I tried one pic and had the error. I tried another pic from a different source and it changed. Sorry I can't be of more help.

    0
    Comment actions Permalink
  • Avatar
    Meghann Murphy

    I finally got it to work!!! I did what Tammie Green suggested! Thank you!

    0
    Comment actions Permalink
  • Avatar
    Tammie Green (Edited )

    Glad it worked for you!! If this helps, on my Android phone, I couldn't download a photo from 'downloads'. However, I could download a photo under the setting 'camera'. It's the best I can do to describe how I was able to change my profile pic. Hope this will help others!! Good luck and happy playing!!

    0
    Comment actions Permalink
  • Avatar
    welawan

    ต้องการร่วมเล่นเกม

    -1
    Comment actions Permalink
  • Avatar
    Theresa Amick

    It's very frustrating as I'm having the same problem. I changed it one time but went through two weeks of trying so I don't know what the trick is because I've tried everything I can think of. I'm using Android.

     

    0
    Comment actions Permalink
  • Avatar
    Stambaughson Walton

    Hey, I've been struggling to update my profile picture for over two weeks on your platform. I've followed all the usual steps, and it's always worked before. Not sure what's going on top follow mod apk, any insights or solutions would be greatly appreciated! Thanks!

     
    0
    Comment actions Permalink

Please sign in to leave a comment.