Party tickets

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4 comments

  • Avatar
    Cindy Corcoran

    Yes, there is another thread about this issue :

    https://songpop2.zendesk.com/hc/en-us/community/posts/115002346711-Free-tickets-?page=1#community_comment_360000166211

    Many others are having the same problem. I have been getting that same response for over 5 weeks now.

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    Angelagale1980

    Free ticket videos haven't been loading for weeks now! The 1st time I contacted support they said I should try uninstall/install - FAIL! I contacted them again less than a week ago about the same problem and they said they are aware of the issue and working to fix the bug with the next update. Well, app updated the next day and I still have the same problems. It's very frustrating. I pay for a membership & will occasionally buy tickets too (not a freeloader) but refuse to spend another dime until they stop over promising & under delivering with this issue! I'm getting bored with it at this point & will not be renewing next week if Im still experiencing these problems.

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    Gary

    ANgelagale have you tried any of the things suggested in the other thread on this topic?  Its here https://songpop2.zendesk.com/hc/en-us/community/posts/115002346711/comments/115001649031

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    Angelagale1980

    Yes - I have tried all of your recommendations but unfortunately the problem persists. I will say that for the past couple of days things had improved but it was short-lived. Today I'm back to getting the spinning wheel & "loading" screen. So frustrating!! Well, they have 2 more days to figure it out before they lose a paying customer!

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