SongPop Purchase Missing & Account Desync – Need Help!
I recently made a purchase in SongPop, but it hasn’t appeared in my account. Additionally, my progress isn’t syncing properly across devices and websites https://sixgame.org . I’ve tried logging out and back in, but the issue persists. Has anyone faced this before? Any advice or Zendesk support insights would be greatly appreciated!
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I’ve had a similar issue before with purchases not showing up and account syncing problems. It might be worth trying a few other steps if you haven’t already:
Clear Cache & Data: Try clearing the cache and data on your app, then log back in. Sometimes this helps refresh everything.
Check Payment Method: Double-check your payment method through the app store (iOS or Google Play) to ensure the purchase went through.
Reinstall the App: If the issue persists, try uninstalling and reinstalling the SongPop app. That can sometimes fix syncing problems.
Contact Support: If none of this works, reaching out to SongPop’s support or Zendesk might be the best route, as they can look into your specific account details.
Hope this helps! Let me know if any of these work for you.
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I’ve had a similar issue before with purchases not showing up and account syncing problems. It might be worth trying a few other steps if you haven’t already: Clear Cache & Data: Try clearing the cache and data on your app, then log back in. Sometimes this helps refresh everything. Check Payment Method: Double-check your payment method through the app store (iOS or Google Play) to ensure the purchase went through. Reinstall the App: If the issue persists Super info, try uninstalling and reinstalling the SongPop app. That can sometimes fix syncing problems. Contact Support: If none of this works, reaching out to SongPop’s support or Zendesk might be the best route, as they can look into your specific account details.
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