Dell Laptop Battery Performance Issues

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7 comments

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    Illa shiza

    Hi,

    Sorry to hear about the battery issues with your XPS 15 9500. Based on what you've described, here are a few suggestions:

    1. Battery Wear: Even though the battery health reports normal, it's possible that the battery has naturally degraded over time, especially if you've had the laptop for a while.

    2. Power Settings: Double-check your power settings in Windows 11, specifically the power mode and any background apps that might be running. You might want to try adjusting these to see if they help.

    3. Windows Power Management: Sometimes, the Windows 11 power management settings can cause issues. You could try resetting them to default.

    4. Background Processes: Consider checking Task Manager to see if any background processes or apps are consuming more power than expected, even if you haven’t made recent changes.

    5. Battery Replacement: If the above steps don't help, it might be worth considering a battery replacement, especially if the laptop is a few years old.

    Hope this helps!

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    Julia

    Hi ,

    Here are a few suggestions based on the issues you’re experiencing:

    1. Short Battery Life & Rapid Drain:

    • Try running a full battery diagnostic test using Dell SupportAssist to check for any underlying issues.
    • Disable or adjust power-hungry background applications and services.

    2. Battery Percentage Fluctuation:

    • This might be due to battery wear or a software glitch. Reinstalling the battery drivers from Device Manager can sometimes help.

    3. Abrupt Shutdowns:

    • If your laptop shuts down unexpectedly above 20%, it could be due to a failing battery. Check the battery health status in Dell Power Manager or BIOS.

    4. Additional Diagnostics:

    • If the battery health is showing as poor or critical, replacing the battery might be necessary.
    • Consider resetting the power plan settings to default.

    Let me know if these steps help or if you need further assistance!

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    Maverick

    Have you tried running Dell's Power Manager diagnostics? It might help identify any underlying battery issues or performance drain. Also, consider lowering screen brightness and disabling unnecessary background apps to improve battery life.

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    rosey cathy

    It seems like your battery might be degrading over time. Try running a full battery report using powercfg  batteryreport in Command Prompt to check the battery wear level. If the wear level is high, consider replacing the battery, or use Dell Power Manager to adjust settings for better battery life.

    Best,

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    Leogeorge2

    Your Dell XPS 15 9500 might be experiencing battery wear due to your usage patterns, especially with gaming and office work. Since you've already updated drivers and calibrated the battery, it could help to check for background processes draining power or consider replacing the battery if it's been used for a while.

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    Goerge Martin

    You might want to check if there's any background process consuming extra power, like Windows indexing or other services running high. Also, try running Dell’s SupportAssist diagnostics to see if it flags any issues with the battery or power settings. If the battery health shows normal but Lash Lift Products performance is still declining, it could be worth considering a battery replacement depending on its age.

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    jack martin

    Have you checked if any background apps or processes are consuming more power than usual? Sometimes, even with updated drivers, certain apps can cause battery drain. Additionally, consider checking the Manga go battery settings in Windows 11 for any power-saving options that might help.

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