Games freezing

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cbellis51

November 07, 2016 21:35

i have 2 games that are frozen from picking Beatles#1 playlist. I have rebooted my iPad many times but it does not help. I have other friends with the same problem. Please fix this. 

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  AndLee November 07, 2016 22:37

  Same for me, ever since the update for both iOS and for android. the other day, I was having problems on my ipad, but was able to finish a challenge with my phone using android software. now my phone updated and it freezes also. 

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  Heronjp November 07, 2016 23:33

  Me too and keeps me from playing the 2 players for whom I selected that category 

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  AndLee November 08, 2016 01:02

  Funny thing is like the OP said, when I sent some Beatles challenges it freezes

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  Roz Smith2 November 08, 2016 08:03

  This is happening to quite a few opponents now, please get it sorted.... we don't want to have to delete games either. I know that at least one is to do with the Beatles playlist

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  Markfretwell1 November 08, 2016 16:10

  I currently have one game frozen with a friend I have been playing with for a long time. I do not wish to lose this game and stats so please fix this problem. Once again as many people have stated it is with a Best of the Beatles playlist. I have tried several things but have had no success yet. There must be some way of deleting the game and refreshing with another playlist without deleting my whole game with my friend? 

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  Griffiths Lesley November 08, 2016 17:13

  I have a problem with the best of Madonna playlist it just won't launch and doesn't time out for me to select a different playlist. I have tried logging out and back in and I have rebooted my iPhone. Are you able to look into this issue? Thanks 

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  Kajsaxanka November 08, 2016 17:39 (Edited November 08, 2016 17:39)

  I also have two frozen games, one with "Madonna: Best of" and one with "Beatles". Have re-installed Songpop on both Ipad and the phone, nothing helps.. Very annoying as I pay for this game...

  I would really appreciate if it gets solved a.s.a.p...

   

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  Roz Smith2 November 08, 2016 21:30

  Using the old SongPop app to play the frozen game seems to clear it, sometimes only temporarily. Better than deleting!

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  Hannah Thompson November 08, 2016 23:13

  I have the same problem with 3 games. One Beatles : best of, one madonna and the other one David Bowie. 

  It's only happening the with the playlists you can no longer buy in the store anymore. Please fix this!

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  Nancy Zietlow November 09, 2016 07:32

  I'm having a problem with one game, The Beatles: Best of.

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  Albert Flores November 10, 2016 06:18

  Madonna challenges to me are causing the game to freeze. I would hate to delete and re add losing stats. Is it because the election? 

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  James Vista November 14, 2016 03:02

  Yes I have 4 games that will not load and keep getting the error for most every game . Some I have to click the error box 2-3 times to finally get to do the challenge. But I have 4 people that the challenge will not let me load list no matter how many times I click the error thing. I thought maybe after Sundays weekly game reset it may work again, but nope still 4 I can not play against. Anyone figure how to fix this yet?

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  Maggie Caton October 21, 2017 20:31

  Songpop2 frozen

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