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I've been a loyal SongPop user for years, but I recently made the mistake of creating an additional account on Facebook. Despite deleting it, I still can't access my old account. Any suggestions on how to resolve this and regain access to my original account? Thanks in advance for any help! Drift Boss
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Dear please Clear Browser Cache and Cookies Sometimes, stored cookies or cache data might cause login issues. Clear your browser's cache and cookies and try logging into SongPop again with your old account.
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I've been a loyal SongPop user for years, but I recently made the mistake of creating an additional account on Facebook. Despite deleting it, I still can't access my old account. Any suggestions on how to resolve this and regain access to my original Frankfurt Accountants? Thanks in advance for any help!
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Any suggestions on how to resolve this and regain access to my original account? Thanks in advance for any help!
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Dear please Clear Browser Cache and Cookies Sometimes, stored cookies or cache data might cause login issues.
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If you're having trouble accessing your old SongPop account after creating and deleting a new Facebook account, there are a few steps you can try to resolve the issue:
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Clear Browser Cache and Cookies: Sometimes, your browser might still be holding onto the information from the new account. Clearing your cache and cookies can help reset this. Here’s how you can do it depending on your browser:
- For Chrome: Go to Settings > Privacy and security > Clear browsing data.
- For Firefox: Go to Options > Privacy & Security > Cookies and Site Data > Clear Data.
- For Safari: Go to Preferences > Privacy > Manage Website Data > Remove All.
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Use Incognito/Private Browsing Mode: Open a new incognito or private browsing window and try logging in again. This mode doesn’t use your existing cookies and cache, which might help bypass the issue.
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Log Out of Facebook: Make sure you are completely logged out of Facebook. Then, try logging into SongPop again and manually enter the credentials for your old account.
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Unlink/Re-link Facebook Account: If the above steps don’t work, try unlinking and then re-linking your Facebook account with SongPop. You can usually find this option in the settings menu of the SongPop app.
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Contact SongPop Support: If none of the above solutions work, it’s best to reach out to SongPop support directly. Provide them with all the necessary details about your old account and the issue you’re facing. They might be able to manually restore access to your old account.
I hope one of these solutions works for you. Good luck!
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Does anyone have suggestions for restoring access to my original account? I’d appreciate any assistance!
Prestige Raintree Park -
Could anyone share tips on how to fix this and regain access to my account? Any help would be much appreciated!
Birla Ojasvi -
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If you’re having trouble accessing your old SongPop account after mistakenly creating a new Facebook account, here are some steps you can try to regain access:
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Log Out of Facebook: Make sure you’re completely logged out of all Facebook accounts on your device.
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Clear Cache and Cookies: Clear your browser’s cache and cookies or try using a private/incognito browsing window to eliminate any saved login information.
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Use the Correct Facebook Account: If you have multiple Facebook accounts, ensure you log in with the one originally linked to your SongPop account.
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Reset Password: Try using the “Forgot Password?” option on the SongPop login screen. If your old account is still linked to the original Facebook account, this may help you regain access.
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Contact Support: If the above steps don’t work, reach out to SongPop's customer support. Provide them with as much information as possible about your old account (e.g., username, and email associated with the account) to help them assist you.
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Check Email Notifications: Look for any emails from SongPop or Facebook that might help you identify the status of your accounts or provide recovery options.
Hopefully, one of these methods will help you get back into your old account!
Regards, xzroms
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