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Chandra Nicole Seay

October 23, 2023 12:46

I have been using SongPop for years and recently I made the mistake of making an additional account on fb. I deleted it and I thought that would fix the issue, but every time I try to log into my old account, it still takes me to that account. Any ideas on how I could get into my old account?

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  Jack Smith November 25, 2023 09:19

  I've been a loyal SongPop user for years, but I recently made the mistake of creating an additional account on Facebook. Despite deleting it, I still can't access my old account. Any suggestions on how to resolve this and regain access to my original account? Thanks in advance for any help! Drift Boss

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  Mr Simon November 27, 2023 07:10

  Dear please Clear Browser Cache and Cookies Sometimes, stored cookies or cache data might cause login issues. Clear your browser's cache and cookies and try logging into SongPop again with your old account.

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  woyejax December 07, 2023 23:02 (Edited December 07, 2023 23:02)

  I've been a loyal SongPop user for years, but I recently made the mistake of creating an additional account on Facebook. Despite deleting it, I still can't access my old account. Any suggestions on how to resolve this and regain access to my original Frankfurt Accountants? Thanks in advance for any help!

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  Prestige Pine Forest May 15, 2024 01:28 (Edited May 15, 2024 01:29)

  Any suggestions on how to resolve this and regain access to my original account? Thanks in advance for any help!

  Prestige Pine Forest

   

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  Century Regalia May 18, 2024 02:39

  Dear please Clear Browser Cache and Cookies Sometimes, stored cookies or cache data might cause login issues.

   

  Century Regalia

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  Gamers World (123gamer) June 15, 2024 00:35 (Edited August 02, 2024 13:42)

  If you're having trouble accessing your old SongPop account after creating and deleting a new Facebook account, there are a few steps you can try to resolve the issue:

  1. Clear Browser Cache and Cookies: Sometimes, your browser might still be holding onto the information from the new account. Clearing your cache and cookies can help reset this. Here’s how you can do it depending on your browser:

     • For Chrome: Go to Settings > Privacy and security > Clear browsing data.
     • For Firefox: Go to Options > Privacy & Security > Cookies and Site Data > Clear Data.
     • For Safari: Go to Preferences > Privacy > Manage Website Data > Remove All.

  2. Use Incognito/Private Browsing Mode: Open a new incognito or private browsing window and try logging in again. This mode doesn’t use your existing cookies and cache, which might help bypass the issue.

  3. Log Out of Facebook: Make sure you are completely logged out of Facebook. Then, try logging into SongPop again and manually enter the credentials for your old account.

  4. Unlink/Re-link Facebook Account: If the above steps don’t work, try unlinking and then re-linking your Facebook account with SongPop. You can usually find this option in the settings menu of the SongPop app.

  5. Contact SongPop Support: If none of the above solutions work, it’s best to reach out to SongPop support directly. Provide them with all the necessary details about your old account and the issue you’re facing. They might be able to manually restore access to your old account.

  I hope one of these solutions works for you. Good luck!

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