VIP purchase

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donttouchmypotatoe

October 09, 2015 14:08

just purchased a VIP for one week the app store granted it, but when i open the app to check my purchase (VIP) for one week sadly upon checking my account info still not indicating (not yet a vip). i tried purchasing the same promo and this time after clicking buy measage prompted (you already purchased this) i have a screen of it. please do and kindly check on it and i signed in using my facebook account registered to my email add januaryeleven82@gmail.com

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  PamE November 22, 2015 16:29

  Same exact problem here! Have not received a receipt from iTunes but have exact screencap saying I already purchased VIP. Have been checking since yesterday but have received neither ticket nor email confirmation. Very displeased with customer service.

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  Gary Rehak December 04, 2015 23:51

  Same problem also. Purchased VIP on December 3rd and have not received VIP status. Feel like I'm being ripped off. Does Song Pop care?

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  holmesdianne February 23, 2016 22:01

  I have the same issue - can anyone help please?

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  Ian Dempsey May 09, 2016 16:28

  Same problem with me!

  Purchased one month VIP through ITunes and my SongPop account states I'm not VIP yet?

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  WallE June 18, 2016 07:04

  Those who have iTunes: Why are you not submitting your unresolved to iTunes in order to get your refund? Everything you need to do (which is, literally, a few clicks and your reason for the dispute)... (Plus, you'll get credit for it much, much faster that route than you will complaining about it to other users!)

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