Problems with app

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Yvonnergn

September 09, 2015 17:04

The app updated on 02 Sep. since then I have been unable to open it. It is just freezing at the blue song pop 2 screen. Is anyone else having this problem and how do we fix this.

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  Annchester September 10, 2015 15:20

  When I was having that problem - I turned the device off and then back on again. The problem has not returned.

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  Shehbaz Gil September 14, 2023 16:42

  If your app is not working properly you should visit this page as it will help you to solve app problems.

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  john cena September 15, 2023 10:55

  I'd be happy to help you with problems related to your app, but I'll need more specific information to provide you with meaningful assistance. App issues can vary widely depending on the platform (iOS, Android, web app, etc.) and the nature of the problem. Here are some steps to help you address app problems effectively:

  1. Describe the Problem: Please provide a detailed description of the problem you're experiencing. Include any error messages or unusual behavior you've observed.

  2. Platform and Version: Let me know the platform (e.g., iOS, Android) and the version of the app you're using. This information can be crucial for troubleshooting.

  3. Steps to Reproduce: If possible, outline the steps or actions that lead to the problem. This will help in diagnosing the issue.

  4. Recent Changes: Did the problem start after a recent app update or change in settings? Mention any relevant changes that might be related to the issue

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