Games quit working

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the.hagans

August 14, 2023 23:57

I have had a SongPop2 account on my iPhone and a different one on my iPad for over a decade. Today out of the blue in the middle of a game I got some weird message asking me about searching for devices and I clicked “don’t allow.” Now nether one of my games work at all. When I click on a player the error message pops up immediately. I tried to go to settings and click on Customer Support but then I get a server error message. I found this website to report the problem! Can’t figure out what’s happened but I’m so upset!! I love this game!

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  the.hagans August 15, 2023 00:02

  Oh, thank goodness! It just started working again! Had to be our lousy WiFi issues, but I was really panicked there for a while! 😅

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  Jennifer Lisa January 27, 2024 11:44

  1. Confirm a stable internet connection on both devices.
  2. Restart your iPhone and iPad to address any issues.
  3. Update SongPop2 to the latest version.
  4. If problems persist, uninstall and reinstall the game app.
  5. Check SongPop2 forums or social media for player solutions.
  6. Contact SongPop2 support if issues persist.

   

   

   

   

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  John Snow October 19, 2024 12:24

  I’m sorry to hear about the issues you’re facing with SongPop2! It sounds frustrating, especially after enjoying the game for so long. Here are a few steps you can try to resolve the problem:

  1. **Restart Your Device:** Sometimes a simple restart can fix app-related issues. Turn off your iPhone and iPad, then turn them back on.

  2. **Check for Updates:** Make sure that both devices are running the latest version of the SongPop2 app. Check the App Store for any available updates.

  3. **Reinstall the App:** If the issue persists, try uninstalling and then reinstalling the SongPop2 app. This can help clear any corrupted data.

  4. **Log Back In:** After reinstalling, log back into your account and see if your games are accessible.

  5. **Clear Cache (iOS):** While there isn’t a direct way to clear the cache on iOS apps, reinstalling the app often helps.

  6. **Contact Support:** Since you mentioned having trouble accessing Customer Support through the app, try reaching out through their official website or social media channels. They might be able to assist you more directly.

  If none of these steps work, providing details about the error message you’re receiving when clicking on a player might help the support team diagnose the issue more effectively. I hope you can get back to playing soon. Must try https://apkgeometrydash.com/ this game won't quit.

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  Emma Snow November 07, 2024 14:54

  It sounds like the message you encountered may have been related to Bluetooth or local network permissions, which could be affecting how *SongPop 2* communicates with the game servers. Since you chose “Don’t Allow,” the game might be unable to access the necessary network functions, causing errors when trying to connect to other players or the support server.

  Here’s what you can try to resolve the issue:

  1. **Check App Permissions**: Go to *Settings* on your iPhone and iPad, scroll down to *SongPop 2*, and check if it has permissions for Bluetooth and Local Network. Toggle these on if they are off.

  2. **Restart Devices**: Sometimes, a simple restart can refresh any network or connection issues.

  3. **Clear Cache** (if available): Go to the *SongPop 2* settings (in-app) and see if there’s an option to clear cache, which may fix errors.

  4. **Reinstall the App**: If the issue persists, try deleting and reinstalling *SongPop 2*. This can often reset connectivity issues, but make sure you have your account login details handy.

  5. **Contact Support via the Website**: If you’re still experiencing issues, try contacting *SongPop 2* support through their official website, as this might be an account or server-related issue on their end.

  If this doesn’t work, it could be a temporary server issue that resolves itself in a day or two. Hang in there, and hopefully, your game will be back to normal soon! Or you can try https://getcarparkingmultiplayer.com/ this is an amazing game and it won't quit on your device.

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