New phone, cant access songpop!!

I have a new upgrade phone and when i tried to sign into songpop through facebook, instead of clicking into password after putting in my email address, i clicked on an option that send to send me a password link?  It hasnt gone to my email adress (even though i requested it numerous times) and if i just try to put in my original password it says its invalid.  Is there any way this can be reset? i dont want to lose all my account info as i have played for over 2 years!! I can still access on my laptop no probs which is where i am now, but really want the app on my phone as its much easier to play.  Please help!