Can't raise a new support request
The option to raise a new support request has disappeared, Have SongPop decided to stop supporting the game?
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This forum seems to be frequented mainly by users of the PC version which runs thru Facebook or Facebook Gameroom. Selecting help in those games directs you here. My understanding is that version runs on Flash code and is long out of date. The version of Songpop played on mobile devices uses different code, maybe HTML5 and not Flash. That version is current and regularly updated and supported in other forums which I don't have access to. So someone playing current version on mobile device needs to look where it sends you for support. I have been advised that the Facebook Flash version will not be updated so they don't want to answer questions about it. Probably reason the ticket request link has been removed. Sorry folks but I'm in the same boat as I play thru Facebook on a PC.
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Hey this link still works - https://songpop2.zendesk.com/hc/en-us/requests/new
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