Comments

3 comments

  • Avatar
    Karen Corona

    I am unable to find where to submit a support ticket as I am
    having issues with game - music from aDs playing over the actual games quite frequently

    0
    Comment actions Permalink
  • Avatar
    Gary

    This forum seems to be frequented mainly by users of the PC version which runs thru Facebook or Facebook Gameroom.  Selecting help in those games directs you here.  My understanding is that version runs on Flash code and is long out of date.  The version of Songpop played on mobile devices uses different code, maybe HTML5 and not Flash.  That version is current and regularly updated and supported in other forums which I don't have access to.  So someone playing current version on mobile device needs to look where it sends you for support.  I have been advised that the Facebook Flash version will not be updated so they don't want to answer questions about it.  Probably reason the ticket request link has been removed.  Sorry folks but I'm in the same boat as I play thru Facebook on a PC.

    0
    Comment actions Permalink
  • Avatar
    Gary

    Hey this link still works - https://songpop2.zendesk.com/hc/en-us/requests/new

    2
    Comment actions Permalink

Please sign in to leave a comment.