Game issues

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Kris Campbell

November 30, 2017 00:00

I just went to play SongPop and it’s trying to get me to pay $2.99 to revive since I “missed yesterday.” I played yesterday morning, so if I missed, it was due to app error, not mine. As a matter of fact, I’m pretty sure the daily bonus came up. I sent a message via Messenger and was told to sumbit a  “Tech support ticket.” Yeah, there is not tech support ticket option on here. So disappointed in this game and the developers!

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  Gary December 18, 2017 03:12

  This will take you to the old support ticket request, whether they will answer or not who knows 

  https://songpop2.zendesk.com/hc/en-us/requests/new

  Might need to look what time the daily reset is in your area....I'm in Australia (east coast) and it happens about 4am here and we are GMT+10 so that would make it about 6pm GMT when it happens (I think).  You will have to adjust for wherever you live...and no guarantee that's when it will be.  Could be you are playing just before daily reset then just after next day so it will think you have missed a day.

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  SueM03 November 21, 2021 02:46

  told already own this when trying to but tickets

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  Lily Smith July 06, 2023 07:13

  This will take you to the old help ticket, but no one knows if they will answer or not. 

  https://songpop2.zendesk.com/hc/en-us/requests/newbackrooms

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