error on daily rewards

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Jayne McDaniel Frisch

i sign in every morning at 6:30 a est to play daily and i get almost 2 weeks in no problem and the next day it says i missed a day ? i ck in every morning so then i have to take the free revive when i wasnt late or missed a day this is not fair to me i would if had a complete mo no issues but your app is screwing me over not happy 

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    Thierry

    desktop version probably?

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    Gary

    What device are you playing on and if its a pc what operating system?  If using PC have you checked the clock on it?  Mobile phones normally update automatically but PC's can have their clock disrupted. In windows you can double click the clock it will usually show properties on one of the tabs.  Look for "internet time" which by default is set to "time.windows.com"  I've found it better to set it to your local ISP by setting to "time.ISP.com.COUNTRY" for instance my ISP is Optus in Australia so I set it to "time.optus.com.au".  This allows better access for your PC to a valid time server for automayic updates to the clock

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    J Claudia

    C'est la 2 ème Fois que je te change de niveau et que je n'obtiens pas les 14 tickets. Comment faire ? ??

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    Gary

    Salut J Claudia, vous devez signaler le problème en utilisant "soumettre une requête" en haut à droite de la page ou cliquez sur le lien ci-dessous https://songpop2.zendesk.com/hc/en-us/requests/new Ce processus est appelé "raise Un ticket de support "qui est la seule méthode pour obtenir éventuellement une compensation.

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