Help! My songs are overlapping! (Fast Play)

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    Steve Lucas63

    They seem to be suggesting that removal of the spaces between songs in an improvement, but many of us liked that gap - especially useful when watching TV. Give your customers CHOICE ......you’ve certainly lost income from me as I was a VIP for years before this ridiculous change was implemented.

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    Camila Bitto

    I hated it. Fast play suchs !! Fix it ASAP.  The instructions given to turn off fast play don't exist ! Give us the choise to turn it off.

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    Camila Bitto

    By the way, I'm going to cancel my VIP until the issue is solved.

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    Mikederby

    My thoughts entirely. I made my comments over a week ago. Yet nothing back from SongPop. All I have had is silly questionnaires from them rating them on there customer service. Lol. I am very surprised they don’t listen to there customers who pay for this. All my subs have been cancelled and I know my fellow players have done the same. Surely the way to hit them is stop paying and then they will see there revenue fall.

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    Mikederby

    so love this last comment, Ricky martin, so true.

    I have cancelled all my Vip and got a refund from itunes for a recent purchase and i submitted a form saying why too..

    I am shocked songpop have not even replied back or reverted the old system back.

    SHAME.

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    Donnawjohnston

    There IS no button to turn it off...you took it away morons...VIP cancelled

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    Robin Seymour Waibel

    I have cancelled my VIP  membership. I am so disappointed that this is the way you treat your customers. I have played for over 5 years but you have ruined game play with the fast play. There is no way to disable this. VERY disappointed!

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    Lisa Jeans (Edited )

    Fast play sucks!! It makes me nervous. If it don’t go back the way it was I will quit. I have spent money on this game too. I enjoyed playing it up until now!!

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    Shannon lofuel Kennedy (Edited )

    FAST PLAY SUCKS! It’s hard to imagine how this app has dove down to a 1 star review  when only six weeks ago it was a 5  for myself. I played this daily for five plus years, I haven’t played now in over a month and won’t be back because of fast play. Having the option to turn it off was perfect but you took that away and the game was just fine without it! Where are all the rave reviews for fast play? I would love to read them, please advice. I will be looking for them. Listen  to your players. All my friends have quit for same reason. We want to turn fast play off. Fix it!

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    Mikederby

    I find it dreadful, I cannot play this game now, I have just cancelled my vip membership, I feel very cheated by SongPop in them doing this, take all that money for many years and yet they do not listen to there clientele.

    we are the ones PAYING you , yes WE the members pay you to play a game, and you have changed the whole game , listen to your clients and revert this back to how it was and have happy customers once again. 

    Such a bad business decision this is. Let’s hope it changes soon. 

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    wam_349849540

    Looks like song pop doesn’t care about their players. So I will be deleting my app!! This is stupid!!!!

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    Jim Cronin

    Fix this overlapping. I played hundreds of times, now I do not play at all. I will not buy from your advertisers until fixed.

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    Sean Dillon

    I cannot believe this problem has not been addressed yet. The players of the game deserve better.

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    Shifty Eyes Shady

    Everyone go to your app store and voice your concerns. Rate it a (1) star.

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    Layla Tger

     I have the newest update and every couple times are you going to the game the songs overlap I close it out it usually help this time it is not I have not been playing the game is frequently and this is definitely not a way to re-enter into playing as this is super frustrating and there doesn’t seem to be any way to reach any sort of help desk or open a ticket for game issues that I can find on this site. 

    I have been playing song pop for probably Somewhere around five years now. I obviously very much enjoye the app always impressed by the updates and all the great features.

    If there is any song pop personality there anyone knows how to get to a link  which allows one to open a help ticket any direction would be greatly appreciated. 

     

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    Jeff Rahn

    Terrible decision on Fast Play. I’ll give it a couple weeks to see if you change it back. If not, I’m dropping the app and you lose my VIP payment. I’d love to hear the thought process behind this move.

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    Jeremy Moore

    VIP cancelled, goodbye song pop

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    Craig Archer

    I’m like everyone else I can not play game with fast play. Please give us the option to toggle it off !!!!!!

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    Brian Swift

    Unless the option to toggle off Fastplay is re-instated, I like many others above, will be quitting Songpop

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    joanneeosborne

    I am having huge problems with fast play. It is far too fast and is spoiling my enjoyment of the app. This is a shame because I have had song pop 2 for a long time and have always looked forward to playing. I have been given a solution to turn of song play but that option isn't available to me when I have gone into game settings. I too will be deleting the app if the problem isn't fixed which would be a huge shame.

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    Edward Diamond

    The option to toggle off fastplay is no longer available, contrary to the message above.  You need to fix this or roll back to a previous version.  For me, it makes game play unenjoyable.  

    Ed Diamond 

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    Jasbeattie

    Mandatory Fastplay is terrible, and makes the game I have played daily for over 5 years unplayable. Please let me know when you fix this terrible "upgrade", until then, I'm done with SongPop.

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    Claudia McKee

    Canceled VIP (after playing for over 5 years)...will now leave one-star review. It's bad enough to make this horrible change, but why give us inaccurate directions to fix it?

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    Rick Stoneburner

    There is no option to turn off fast play. I hate it

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    Mikederby

    I have cancelled my vip saves me £5 a month and saved £35 now as a result better off with me than songpop. But what a joke the adverts are some are like double linked so you close one advert and then another advert opens up. Takes the piss really. As soon as I have used my tickets up for the party game I am out of here. Such a shame as Been playing for the last 6 years

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    Toni L

    The game is choosing my songs sometimes in both regular play and in party which I lose tickets and also lose the games I am playing cause of it please help as this is not right

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    Nate Harris

    Well done Songpop, you have just lost a loyal fan until such time as you remove auto fast play. I have been a VIP for years but you would rather aggravate your loyal players than keep them.

     

    Feel free to apologise to my 141 opponents for me since I can no longer play your game without getting a headache either, and/or confused

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    Sherry Lynn Rhoads

    This is so annoying, please fix the overlapping or you'll lose most of the people who have been a fan of songpop. I downloaded the old app and loose my VIP status and the ability to go straight to the music list I'm trying to complete. I hate it and will not play or buy anything until this is fixed.

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    Akeller11

    Just cancelled my VIP and sadly will be deleting. Please reconsider giving us the option to not do fast play. I’m really going to miss this game but I guess my pocketbook will be happy since I spent a lot extra on here. I got the email saying it wasn’t going to be changed but I’m hoping at some point you will reconsider. I’ll keep checking off and on. 😢😢😢😢

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    Shannon lofuel Kennedy

    Give us the toggle switch for classic play back.

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